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Terms & Conditions

General Terms and Conditions

By using our website you indicate that you accept and abide by our terms and conditions.

All goods sold are subject to these terms and conditions. No addition or alteration of any term of these conditions shall be binding unless agreed in writing. The customer shall be deemed to have agreed to these conditions in relation to any transaction with Dreamtime (NI) Limited (Dreamtime).

Dreamtime reserve the right to alter our terms and conditions from time to time. As a user of our website you are also agreeing to accept all modifications made in our terms and conditions.

Dreamtime may communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Dreamtime disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Dreamtime does not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of or damage to property and/or loss from claims of third parties arising out of the use of this website or for any products purchased from this website when you commenced using the website or when a contract for the sale of goods by us to you was formed. Dreamtime, nor any of our directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. These conditions are governed by and construed in accordance with the laws of Northern Ireland

These terms and conditions do not affect your statutory rights as a consumer.

Account
You are responsible to maintain confidentiality of your account and password and for restricting access of your computer or device to prevent any unauthorised purchases. You agree to take responsibility for all activities that occur under your account and password.

Please ensure that all the information you provide is accurate and correct. You can access and update your account information on the “Account” tab on our website.

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic 'fingerprints' of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.

By creating an account and placing an order through our site you agree that you are at least 18 years old and are legally capable of entering into binding contracts.

Orders
You, the customer, are responsible for the accuracy of all details provided when completing the order. Dreamtime cannot accept your order unless all necessary information has been provided.

All items are subject to availability. You will be notified within a reasonable period of placing your order if the item is out of stock.

Do not assume your order has been accepted by Dreamtime until you receive a confirmation via email.

Due to slight differences in appearance as a result of digital photographing reproduction or screen settings, it is difficult for us to guarantee a true representation of colours. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. All sizes and measurements are approximated, however we do try to make sure that they are as accurate as possible.

Payment
The price of any of our products will be detailed in the product description. Any additional charges will be detailed and added at checkout.  

We have the right to change the price of our products at any time. However if your order has been placed prior to these changes, your product costs will not be affected.

Due to the relatively large number of products on our site it is quite possible that some products may have been incorrectly priced. If this problem occurs you will be notified before the goods are dispatched. We are under no obligation to provide any product to you at the incorrect lower price.

Payments can be made by either credit cards, debit cards, gift vouchers or PayPal. On placing an order, the customer consents on payment being charged to your credit card on the order form provided. We accept major credit and debit cards including Visa Debit, Visa Credit, Mastercard and Maestro.

Cancellations
If in the event which you decide to cancel your order, you may do so within 12 hours of purchase. This is so only if the product is not already dispatched when you decide to do so. However if you decide after this period that you no longer require the order you may return the goods following our return policy.

Returns
Please refer to “Returns” section at the bottom of this page to review our return policy. Returns must be made within 10 days of receiving your goods. In addition to your returns guarantee, customers in the European Union are entitled to the statutory cooling-off period of seven business days in which you will receive a full refund.

We believe that you will be delighted with your product but there may be occasions where you feel it necessary to return an item. We aim to keep the process as simple as possible and these terms do not affect your statutory rights