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Delivery Information

You will be notified of the total delivery cost before submitting your payment details.

Delivery costs vary depending on weight and size of your order. There will be a minimum delivery charge of £4.95 for orders under £50
Delivery for orders over £50 is free.

This applies to all deliveries within the UK and Republic of Ireland.

For deliveries to countries outside the UK and Republic of Ireland additional charges will apply. Please contact info@dreamtimeni.co.uk for a quote for your delivery.

If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount.

We aim to have stock available on all items and therefore dispatch all orders within 24 hours of placing your order. In the unfortunate event that we do not have your desired item in stock you will be notified as soon as possible and we will dispatch all items as soon as they are available.

When you place your order you will automatically receive confirmation of your purchase via email.

The goods will be delivered to the customer and address provided on order form. The goods will require a signature upon delivery so please ensure someone will be present to receive and sign for the goods. In the event that you miss your delivery, a card will be left at your address with details for collection.

Items in stock will normally be delivered to the UK within 6 working days. However this is an estimation and Dreamtime will not be responsible for any delay in the delivery of the goods. Please order from Dreamtime with enough time to prevent any disappointment from loss or disruption in the delivery schedule.

Standard deliveries will normally be made between Monday – Friday, 9am – 5pm.

All deliveries will be tracked.
These terms do not affect your statutory rights as a consumer